The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was plentiful and offered a variety of fresh and tasty options that energized my day.” view full review
Immaculate Room!
“The room was spotless upon arrival, creating a welcoming and comfortable atmosphere for our stay.” view full review
Relaxing Spa Day!
“The spa facilities were serene, and the massage I received was heavenly, truly rejuvenating my body and mind.” view full review
Invigorating Showers!
“The shower had excellent water pressure, which made each morning refreshing and invigorating.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Spa & Leisure
Indoor swimming pool
Sun loungers
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
Map view
street view
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
2.1
km
Museum
Dubai Museum
6.1
km
Mall
Dubai Festival City
1.1
km
Jaddaf Waterfront
Jameel Arts Centre
720 m
Al Garhoud
Dubai Tennis Stadium
1.4
km
Shopping Area
Dubai Festival City Mall
2.2
km
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
2.2
km
Dubai Duty Free Tennis Stadium
2.7
km
31A St
Irish Village
2.8
km
Event hall
Emirates Airline Festival of Literature
910 m
pt 4001
970 m
Park
Zabeel Park
5.0
km
Bridge
garhoud bridge
1.0
km
Al Sabbat Street B8 Building
Covent Garden Market
1.1
km
Novo Cinemas- Dubai Festival City
1.1
km
Festival City laser show
1.2
km
Dubai Duty Free Tennis Stadium
Dubai Duty Free Tennis Championships
1.3
km
Dubai Duty Free
1.3
km
MMI Festival City
1.4
km
Seawings Dubai Creek
2.5
km
Creekside Park
1.6
km
Theme Park
Wondeland theme and water park
1.6
km
Theme Park
Wonderland Amusement Park
1.7
km
Wonderland Theme & Water Park
1.7
km
Public Building
Transportation Dept. Dubai Municipality
1.8
km
Square
Century Village
3.2
km
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
4.2
km
Wonderland
4.0
km
Golf Course
Dubai Creek Golf & Yacht Club
4.2
km
Nearby
america college of Dubai
500 m
Restaurants
MezzaLuna
10 m
Lobby Level
Al Khabbaz
30 m
Festival City Festival Blvd Marsa Plaza Bldg
Kamat Restaurant
1.5
km
Business Bay Bay Avenue
Daily Express Restaurant JLT
1.5
km
Marasi Drive
Giardino
4.2
km
Culture Village
La Piscina
3.5
km
Jaddaf Waterfront
Yo Sushi
1.0
km
Dubai Festival City Ras Al Khor Crescent Dr
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
View
Helpful staff
Delayed check-in
Limited dining options
7.8/10
Very good
Rooms
8.0
Location
8.3
Service
8.7
Dining
6.7
Guest reviews
7.8/10
based on 6 reviews
4.5/5
based on 169 reviews
8.8
8.8/10 based on 1992 reviews
#8 of 329 Speciality lodging in Dubai based on Tripadvisor
Billy
United Kingdom,
May
2024
7.8/10
The hotel offers a superb view of the creek and Burj Khalifa with all amenities, but the check-in was delayed. The reception staff lacked concern upon arrival at 14:30, waiting until almost 4 o'clock. The rooms have a charming look and feel but are small and appear old.
Rooms
7.0
The rooms are small and look a bit old but have a lovely charm to them with a superb view of the creek and Burj Khalifa.
Service
9.0
The staff, including the shift manager, cook, and valet, were extremely helpful and cheerful, making my stay welcoming. They were amazing, well-mannered, and very approachable.
Location
8.0
The location is good, within walking distance to Festival City Mall and a short drive to Dubai Mall, making it convenient for shopping and entertainment.
Dining
7.0
The dining options were good but got a bit repetitive after a week. They weren't as outstanding as typical Intercontinental breakfasts.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay, ensuring convenience and comfort.
View
Delayed check-in
Alice
United States,
May
2024
7.8/10
The hotel offers spacious and relaxing rooms with all the amenities you could need, but some areas like the bathroom feel outdated. The service was excellent with a friendly and helpful staff willing to assist, although some minor improvements could be made. The location is superb, providing easy access to nearby malls and attractions. Dining options were good but could benefit from more variety. Overall, a comfortable stay with great value for money.
Rooms
7.0
The rooms need to be updated and feel old, especially the bathrooms with old lighting and showers. However, they are modern, clean, and equipped with everything we needed.
Service
9.0
The staff at the residence was courteous, cheerful, and always took my requests seriously by providing heaters and additional blankets.
Location
8.0
The hotel is excellently located, exactly as expected, with easy access to nearby malls and a free shuttle service provided. The proximity to Festival City Mall makes it very convenient.
Dining
7.0
The dining experience was good, especially in catering to special dietary requirements like vegetarian and no eggs, though more variety in the menu would enhance the experience.
Facilities
The facilities are well-kept and offer a range of services to meet guests' needs.
Harry
United Kingdom,
March
2024
8.2/10
The hotel provided clean and comfortable rooms with a great location close to various attractions. The service was exceptional, although the lack of nearby grocery stores was a downside. The dining experience had its strengths and weaknesses, but the facilities were noteworthy overall.
Rooms
9.0
The suite was spacious and had all the necessary amenities for a hotel residence.
Service
9.0
The staff was professional and went above and beyond to assist with any requests.
Location
8.0
Dining
7.0
The dining options had highlights like the world-famous seasoned fries, though improvements could be made to elevate the overall experience.
Facilities
8.0
The hotel offers a range of services from room service to valet parking, ensuring a comfortable stay for guests.
Friendly Staff
Lack of Nearby Grocery Stores
Donald
United States,
January
2024
8.2/10
Upon arriving, the hotel rooms weren't ready by 3 pm, but they were very clean, wide, fully equipped, and had a balcony overlooking the water. The staff were incredibly friendly, smiling, and helpful. The shuttle service to Festival City is excellent, and the indoor swimming pool is a nice touch for winter. The restaurant, though nice, lacked variety in food options. Overall, it was a very nice experience, perfect for families.
Rooms
9.0
The rooms were very clean, wide, fully equipped, with a balcony overlooking the water.
Service
9.0
The service was amazing. The staff, especially Hammad, Elsa, Michael, Jaya, and the housekeeping gentlemen, were incredibly friendly and helpful. The valet attendants were also great.
Location
8.0
The location was good, very close to Ikea and Festival City Mall, with an excellent shuttle service to the mall.
Dining
7.0
The dining was good but lacked variety in its items. The restaurant staff were lovely.
Facilities
8.0
The indoor swimming pool is nice for winter. The overall facilities met our needs.
Barbara
United States,
November
2023
7.8/10
My stay at the hotel was lovely with very kind staff and convenient location near the airport. The rooms were spacious, brand new, and perfectly furnished, although it was a bit cold at times. The dining experience was fair, with some delays in service, but the hotel did their best to accommodate my dietary restrictions. The hotel facilities were great overall, offering a good value for money.
Rooms
8.0
I stayed in a 2-bedroom suite with brand new furniture and fittings, including kitchen utensils, washing machine, dryer, and other household items. The rooms were spacious and perfectly furnished.
Service
7.0
The staff was very courteous, helpful, and hospitable, happily taking special requests. However, they could benefit from some training in communication.
Location
9.0
The hotel's location is perfect, close to the airport and within reach of the festival mall. The shuttle bus service by Sraj made getting around convenient.
Dining
7.0
While the dining experience was excellent in catering to my vegetarian and egg-free dietary requirements, there were delays in service, especially for simple requests like coffee.
Facilities
8.0
The hotel offered a range of facilities such as room service, car hire, dry cleaning, and laundry, contributing to a comfortable stay.
Fred
United Kingdom,
June
2023
7.6/10
I had a great stay at Residence Suites with its large rooms and lovely extra touches like robes, toiletries, and a travel pack. The amazing view of the creek was truly breathtaking, but unfortunately, my room wasn't ready for check-in on time.
Rooms
8.0
The rooms were very big and had lovely extra touches with robes, toiletries, and a travel pack. The view of the creek was amazing.
Service
9.0
The staff at the canteen were more than helpful and very friendly. They were very supportive and friendly, truly making my stay pleasant.
Location
9.0
The location was perfect, enabling easy access to many spots in Dubai such as Festival city and Dubai Mall. It was also conveniently located near highways and off Shaikh Zayed Road.
Dining
5.0
Despite the fact that we almost always arrived just before breakfast wraps up, the dining experience was not great, with a poor quality and a bad smell from the AC. I would suggest adding more varieties to improve it.
Facilities
7.0
The facilities were good, offering a range of services like room service, car hire, housekeeping, and more.